Welcome to…The Age of Soft Skills

Welcome to…The Age of Soft Skills

“Soft skills just became a hard fact.” We’ve been saying it for a few years but now we are well and truly in The Age of Soft Skills. By soft skills we mean the ability to communicate, motivate, inspire, connect and care. All those very human skills that, in an age of...
Communication is the solution!

Communication is the solution!

Maybe you can’t solve all your problems right now. Distribution jammed, resources scarce, staff resigning, delivery uncertain, customer satisfaction at its lowest level. What you CAN do though is COMMUNICATE to an exceptional level. When things go wrong – it’s not the...
A message from Philippa at 4D

A message from Philippa at 4D

What can I do to help? I am sure many of you feel as distressed and wretched as I do at the news coming out of Ukraine. Just when we felt we were emerging from the pandemic, the devastation of a war in Europe crashes in. I have reflected a lot over the past few days...